Terms of service
BIOVA LAB — Terms & Conditions
Last updated: August 10, 2026
Welcome to BIOVA LAB. The terms “we,” “us,” and “our” refer to BIOVA LABS. BIOVA LABS operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”).
The following Terms & Conditions, together with any policies referenced herein, describe your rights and responsibilities when using the Services.
Please read these Terms & Conditions carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.
By visiting, using, or interacting with our Services, you agree to these Terms & Conditions and our Privacy Policy [LINK]. If you do not agree with these Terms & Conditions or our Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms & Conditions, you represent that you are at least the age of majority in your state, province, or country of residence and that you have given us permission to allow any minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing, browsing, or purchasing products from our online store, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.
You represent that all information you provide to us is accurate, current, and complete and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities conducted through your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 – OUR PRODUCTS
We make every reasonable effort to accurately display our products and Services in our online store.
However, please note that product colors, packaging, and appearance may differ from how they appear on your screen depending on your device, display settings, and configuration.
We do not guarantee that the appearance or quality of products purchased by you will exactly match your expectations or the images displayed in our online store.
Product descriptions, specifications, pricing, and availability may be changed at any time without prior notice at our sole discretion.
We reserve the right to discontinue products and to limit quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase a product.
BIOVA LAB reserves the right to accept or reject your order at its sole discretion for any reason.
Your order is not considered accepted until BIOVA LABS confirms acceptance. Payment must be received and processed before an order can be accepted.
Please carefully review your order before submitting it, as cancellation requests may not be possible after your order has been accepted.
If we are unable to accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or telephone number provided with your order.
Returns and exchanges are subject to our applicable Return Policy.
You represent that purchases made through our store are intended for personal or household use and are not intended for commercial resale or unauthorized export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions may change without prior notice.
The price charged for a product or Service will be the price displayed at the time your order is placed and will be shown in your order confirmation email.
Unless otherwise stated, displayed prices may not include applicable taxes, shipping costs, handling fees, customs duties, or import charges.
Prices offered through our online store may differ from prices offered through physical stores, third-party websites, or other retailers.
We may offer promotions from time to time that affect pricing and may be subject to separate terms and conditions. If there is a conflict between promotional terms and these Terms & Conditions, the promotional terms will apply.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.
You agree to promptly update your account and payment information, including your email address and payment card details, so that we can complete your transactions and contact you when necessary.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays caused by circumstances outside our reasonable control.
All delivery times are estimates and are not guaranteed.
Delays may occur due to shipping carriers, customs processing, weather, governmental restrictions, or other events beyond our control.
Additional information regarding shipping and delivery may be provided during checkout or in our Shipping Policy.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, brand names, text, advertisements, images, graphics, product reviews, videos, audio, designs, layouts, selections, and arrangements, are owned by BIOVA LABS, its affiliates, or its licensors and are protected by applicable intellectual property laws.
These Terms & Conditions allow you to use the Services solely for personal, non-commercial purposes.
Without our prior written permission, you may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit, or create derivative works from any material available through the Services.
Nothing in these Terms & Conditions grants you any license or other right to use BIOVA LAB intellectual property unless expressly stated.
The BIOVA LAB name, logo, product names, service names, designs, slogans, and related branding are trademarks of BIOVA LAB or its licensors.
Unauthorized use of our intellectual property is prohibited.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools through the Services.
We do not monitor or control these third-party tools and are not responsible for their availability, functionality, or performance.
You acknowledge and agree that access to such tools is provided on an “as is” and “as available” basis without warranties, representations, or conditions of any kind.
Your use of optional third-party tools is entirely at your own risk and discretion.
You should review and accept the terms and conditions of the relevant third-party providers before using such tools.
We may introduce new features, tools, or resources through the Services in the future. Any such features will also be subject to these Terms & Conditions.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links or materials provided by third parties.
We are not responsible for reviewing or evaluating the content, accuracy, or practices of third-party websites.
If you leave our Services to access third-party websites, you do so at your own risk.
BIOVA LABS is not responsible for any damages, losses, or issues arising from your access to or use of third-party websites, products, services, resources, or content.
Any complaints, claims, questions, or concerns regarding third-party products or services should be directed to the applicable third party.
SECTION 9 – SHOPIFY
BIOVA LAB is powered by Shopify, which provides the technology used to operate our online store.
However, purchases and sales made through our store are transactions directly between you and BIOVA LAB.
By using our Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and BIOVA LAB, including any injury, damage, loss, or dispute arising from the purchase or use of our products.
SECTION 10 – PRIVACY
Personal information collected through our Services is handled in accordance with our Privacy Policy.
By using our Services, you acknowledge that you have reviewed our Privacy Policy.
Because our store is powered by Shopify, certain personal information may also be collected and processed by Shopify and third-party service providers in order to provide, maintain, and improve the Services.
For additional information regarding how personal information is handled, please review our Privacy Policy.
SECTION 11 – FEEDBACK
If you submit, upload, publish, email, or otherwise provide us with ideas, suggestions, reviews, feedback, plans, or other content (“Feedback”), you grant BIOVA LABS a worldwide, perpetual, royalty-free, transferable, and sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback through any media for any lawful purpose, including commercial purposes.
You represent that you have all necessary rights to provide such Feedback and that your Feedback does not violate the rights of any third party.
BIOVA LAB is not obligated to keep Feedback confidential, compensate you for Feedback, or respond to Feedback.
We reserve the right, but not the obligation, to monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable or that violates intellectual property rights or these Terms & Conditions.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.
BIOVA LABS reserves the right to correct errors, inaccuracies, and omissions and to update or change information at any time without prior notice.
We may also cancel or modify an order if information associated with the order is found to be inaccurate, including after an order has been submitted.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes.
You agree not to use the Services:
- For unlawful or malicious purposes.
- To violate applicable laws or regulations.
- To infringe upon our intellectual property rights or the rights of others.
- To harass, abuse, threaten, defame, or harm our employees or other individuals.
- To submit false or misleading information.
- To distribute spam, phishing messages, or other unwanted communications.
- To impersonate another person or entity.
- To interfere with the operation or security of the Services.
- To introduce viruses, malware, or other harmful code.
- To collect or track the personal information of others without authorization.
- To scrape, copy, reproduce, or exploit content from the Services without permission.
- To interfere with security or authentication features.
We reserve the right to suspend, disable, or terminate your account or access to the Services if we believe you have violated these Terms & Conditions.
SECTION 14 – AGENTS
This section applies if you use, authorize, activate, or otherwise cause an automated agent to access, use, or interact with our Services.
An “Agent” means software or a service that acts autonomously or semi-autonomously on behalf of an individual or organization.
Agents may not access, use, or interact with our Services unless they comply with applicable identification, access, and technical requirements established by BIOVA LAB.
We may restrict or prohibit automated access to our Services at any time.
SECTION 15 – TERMINATION
We may terminate these Terms & Conditions or your access to the Services, or any part thereof, at our discretion and without prior notice where permitted by law.
You remain responsible for any amounts owed up to the date of termination.
Sections concerning intellectual property, feedback, disclaimers, limitations of liability, indemnification, governing law, privacy, and any provisions that by their nature should survive termination will remain in effect after termination.
SECTION 16 – DISCLAIMER OF WARRANTIES
Information provided through the Services is intended for general informational purposes only.
BIOVA LAB does not guarantee that information provided through the Services is accurate, complete, or suitable for every purpose.
Your reliance on information provided through the Services is at your own risk.
Except where expressly stated otherwise, the Services and products offered through the Services are provided on an “as is” and “as available” basis to the fullest extent permitted by applicable law.
Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or warranties that cannot legally be excluded or limited under applicable law.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, BIOVA LAB and its affiliates, directors, officers, employees, representatives, contractors, service providers, licensors, and partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products purchased through the Services.
This limitation applies to claims arising under contract, negligence, tort, strict liability, or other legal theories, to the extent permitted by applicable law.
Nothing in these Terms & Conditions limits liability that cannot legally be limited or excluded.
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless BIOVA LABS, its affiliates, partners, directors, officers, employees, representatives, contractors, licensors, and service providers from claims, losses, damages, liabilities, and reasonable legal expenses arising from:
- Your violation of these Terms & Conditions.
- Your violation of applicable laws or third-party rights.
- Your misuse of or access to the Services.
SECTION 19 – SEVERABILITY
If any provision of these Terms & Conditions is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.
The unenforceable portion will be considered severed from these Terms & Conditions without affecting the validity of the remaining provisions.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms & Conditions does not constitute a waiver of that right or provision.
These Terms & Conditions, together with all policies and operating rules posted on our website, constitute the entire agreement between you and BIOVA LABS concerning your use of the Services.
They supersede any prior or contemporaneous agreements, communications, and proposals.
SECTION 21 – ASSIGNMENT
You may not assign, transfer, or delegate these Terms & Conditions or your rights and obligations under them without our prior written consent.
BIOVA LAB may assign, transfer, or delegate these Terms & Conditions and its rights and obligations without your consent where permitted by law.
SECTION 22 – GOVERNING LAW
These Terms & Conditions and any separate agreements through which we provide Services will be governed by the applicable laws of the jurisdiction in which BIOVA LAB is legally established, without regard to conflict-of-law principles.
Any disputes will be subject to the applicable courts having jurisdiction over BIOVA LAB, unless otherwise required by applicable consumer-protection laws.
SECTION 23 – HEADINGS
The headings used in these Terms & Conditions are provided for convenience only and do not limit or otherwise affect the interpretation of any provision.
SECTION 24 – CHANGES TO THESE TERMS & CONDITIONS
The most current version of these Terms & Conditions will always be available on this page.
BIOVA LAB reserves the right to update, change, or replace any part of these Terms & Conditions by posting updates to our website.
You are responsible for periodically reviewing this page for changes.
Where required by applicable law, we will provide notice of material changes.
Your continued use of or access to the Services after changes are posted constitutes acceptance of those changes.
SECTION 25 – CONTACT INFORMATION
Questions regarding these Terms & Conditions should be sent to:
BIOVA LABS
Email: info@biovalab.com
Website: www.biovalab.com